Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with Les Benjamins US. We are committed to delivering your order quickly and securely. Please review our shipping policy below for information regarding order processing, shipping, and delivery.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotions, or new collection launches, processing times may be slightly longer.

Shipping Methods & Delivery Times

We currently ship throughout the United States.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days (where available)

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping address, selected shipping method, and order value.

Free shipping promotions, if available, will be clearly displayed on our website during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your shipment.

Please allow up to 24 hours for tracking information to become available.

Delivery Delays

While we make every effort to ensure timely delivery, Les Benjamins US is not responsible for delays caused by:

• Weather conditions
• Carrier service disruptions
• Natural disasters
• Incorrect or incomplete shipping addresses
• Other circumstances beyond our reasonable control

Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us immediately. Once an order has been shipped, we may be unable to modify the delivery address.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our Customer Care team within 7 days of the expected delivery date.

Please include your order number and any supporting information or photographs so we can assist you promptly.

International Shipping

At this time, Les Benjamins US ships only within the United States.

If international shipping becomes available, this policy will be updated accordingly.

Returns

For information regarding returns, exchanges, and refunds, please refer to our Refund Policy.

Contact Us

If you have any questions regarding shipping or your order, please contact our Customer Care team:

Email: support@lesbenjamins.us

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Local Time)